Contact us

 


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You have not received the keys to download your order?

 

Before sending an inquiry, please check your e-mail in the "spam or Junk" folder.

 

It is very likely that corporate e-mail such as Hotmail, Live, Yahoo and Gmail, it derive to that folder.


The e-mail that contains the keys to download your order, says in the matter: "Download your Order."

 

 

Remember:
If you made the payment and has sent us the vouchers thereof as detailed in "How to Buy", the delivery time for the Keys is a maximum:


A) Credit Card: 24 hours

B) Bank Deposit / Transfer: 48 hours

C) Western Union: 48 hours

The Orders placed on weekdays after 18 pm., the delivery time for the Keys is the next day, between 9 am. to 6 pm.

The Orders placed on Saturdays and Sundays the delivery time for the Keys is the Monday between 9 am. to 6 pm.

Check as wrote correctly the e-mail adress that you used to contact us, has to be perfectly written because the keys will be sent to this e-mail.

 

If after reviewing these points, the problem persists, please send your inquiry we will contact you immediately within our schedule work
( monday to friday - 9 am to 6 pm )

No answer to your question?

 

Before re send your inquiry, check if you typed your e-mail correctly in your previous query.


Our operators answer absolutely all e-mails in a maximum time of 24 hours.

Check in your "Spam" or "Junk" folder, it is likely that our response has been referred to that folder.
If not is in those folders, please forward it.

 

If you do not receive our answer past 24 hours, please call us at (+54 11) 46589489 - Monday to Friday from 9 to 6 hours.

 

The consultations sent the Monday to Friday after 6 pm., we answer the following day between 9 am to 6 pm.


The consultations sent Saturdays and Sundays, we answer the monday between 9 am to 6 pm.


 

 

 

                Write for Other inquiries

(You will receive our reply between 15 minutes and 24 hours)

 
Debe escribir su consulta.
 

 

 


 

 

                                                                                                                                                                             For Specific Questions, write to the following e-mails: (You will receive our reply between 24 and 72 hours)

 

Information: info@rialproducciones.com.ar

Personal Contacts: contactos@rialproducciones.com

Administration: administracion@rialproducciones.com

Tracks by Request: composiciones@rialproducciones.com

Licensing / Copyright: legales@rialproducciones.com

Art and Design: design@rialproducciones.com

Cd's & Dvd's Duplications: replicacion-cd@rialproducciones.com

 

 


Telephone: (+54 11) 4658-9489(rotary lines) from monday to friday from 9 am to 6 pm.

Roberto Rial Producciones - Buenos Aires - Argentina

 

 

 

 

 

 

 

 

 

 

 

 

 

Roberto Rial Producciones - más de 60.000 pistas musicales en el tono que usted desee, con instrumentos reales y coros
Pistas Musicales, Playbacks, Karaoke, Bases Musicales, Pistas de Canto, Orquestaciones para Cantar, Backing Tracks
Composición y Arreglos de temas propios, inéditos, covers
Jingles y Bandas Sonoras para cine, radio, television y teatro. Producciones Musicales y Discograficas. Duplicaciones de cds y dvds
Roberto Rial Producciones - Buenos Aires - Argentina